API: Insight TruDDA Degraded Performance

Incident Report for Decision Cloud

Resolved

This incident has been resolved.

Posted Nov 27, 2023 - 10:02 PST

Monitoring

An issue was identified and resolved with Insight's TruDDA service. This issue caused a portion of requests to fail from 5:00 AM CST until roughly 8:16 AM CST. Lead volume will be lower than expected during this period.

As of 8:16 AM CST the issue is resolved and we are continuing to monitor for any changes.

All services are operating normally at this time.

Posted Nov 27, 2023 - 06:39 PST

This incident affected: Decision Cloud - API (Lead Processing).