Update - File Builder is undergoing maintenance to restore Insight Service Data and we expect it to be complete by Monday. All File Builder fields except for Insight Element Fields are unaffected.

We encourage anyone requiring Insight Element Data from File Builder before Monday to reach out requesting beta access to our New File Builder.

Jul 15, 2025 - 21:03 PDT
Update - Two years of Insight Service data is being copied while internal restructuring is conducted. An update will be provided later tonight on its progress.
Jul 15, 2025 - 10:54 PDT
Identified - We are currently back-filling this missing data.
Jul 14, 2025 - 09:04 PDT

About This Site

This is our Decision Cloud status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Decision Cloud, don't hesitate to get in touch with us at support@insight.tm and we'll get back to you as soon as we can.

Decision Cloud - Web Site Operational
Decision Cloud - API (Lead Processing) Operational
Decision Cloud - Reports Operational
BigML Decisions ? Operational
File Builder ? Partial Outage
90 days ago
98.56 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Reporting Delay
Fetching
Jul 18, 2025

No incidents reported today.

Jul 17, 2025

No incidents reported.

Jul 16, 2025

No incidents reported.

Jul 15, 2025

Unresolved incident: Old File Builder missing Insight Service data prior to 11 AM CST on 07/14/2025.

Jul 14, 2025
Resolved - This incident has been resolved.
Jul 14, 10:00 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 14, 09:02 PDT
Investigating - We are currently investigating this issue.
Jul 14, 08:29 PDT
Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.