Identified - An issue downloading lists from within reports has been identified resulting in failure to download lists from within reports.

A fix is being implemented and an update will be provided when it is released: ETA 2 hours

Jul 24, 2024 - 10:05 PDT
Update - File migration are still in progress.
Jun 10, 2024 - 11:27 PDT
Update - A script has been completed to assist with migrating the legacy columns to new locations.

File migration will commence over the weekend through next week.

May 31, 2024 - 14:45 PDT
Update - We are continuing on work to migrate older files to the new format per the whats new update.

Please see our What's New page for details regarding the columns that moved and their corresponding fixes https://app.decisioncloud.me/whats-new

If a file is needed immediately, it is recommend to fix the selected columns according to the details in the What's New.

May 29, 2024 - 12:57 PDT
Identified - The issue has been identified as effecting older file builder files that used various datasets which have been moved or otherwise restructured.

Please see our What's New page for details regarding the columns that moved and their corresponding fixes https://app.decisioncloud.me/whats-new

If a file is needed immediately, it is recommend to fix the selected columns according to the details in the What's New.

A patch is being worked on to allow older files to continue processing, but we recommend fixing the files to adhere to the new locations.

May 27, 2024 - 13:38 PDT
Investigating - We are investigating issues with file builder exports not completing.
May 25, 2024 - 12:48 PDT

About This Site

This is our Decision Cloud status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Decision Cloud, don't hesitate to get in touch with us at support@insight.tm and we'll get back to you as soon as we can.

Decision Cloud - Web Site Operational
Decision Cloud - API (Lead Processing) Operational
Decision Cloud - Reports Degraded Performance
BigML Decisions ? Operational
File Builder ? Operational
90 days ago
98.37 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Reporting Delay
Fetching
Decision Cloud - Response Time
Fetching
Past Incidents
Jul 24, 2024

Unresolved incident: Report List Download Outage.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.