All Systems Operational

About This Site

This is our Decision Cloud status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Decision Cloud, don't hesitate to get in touch with us at support@insight.tm and we'll get back to you as soon as we can.

Uptime over the past 90 days. View historical uptime.
Decision Cloud - Web Site Operational
Decision Cloud - API (Lead Processing) Operational
Decision Cloud - Reports Operational
BigML Decisions Operational
File Builder Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Reporting Delay
Fetching

Nov 5, 2026

No incidents reported today.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

TruFraud Email Verify Third Party Vendor Partial Outage
Resolved - This incident has been resolved.
Oct 27, 15:20 PDT
Update - Our vendors services appear stable at the moment. We are awaiting further details.
Oct 27, 13:29 PDT
Identified - We have identified an issue with the Insight TruFraud Email Verify service caused by a third party vendor.

If you are using the email verify element 1255, you may be rejecting a larger portion of traffic due to this issue.
At this time we do not have an ETA from the vendor.

Disabling this element would allow for more accepts in the meantime.
Alternatively, removing the fail for 'timeout' and 'unknown' reasons would allow more leads to pass this element.

Updates will be provided as available.
Oct 27, 12:32 PDT

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

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