All Systems Operational

About This Site

This is our Decision Cloud status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Decision Cloud, don't hesitate to get in touch with us at support@insight.tm and we'll get back to you as soon as we can.

Uptime over the past 90 days. View historical uptime.
Decision Cloud - Web Site Operational
Decision Cloud - API (Lead Processing) Operational
Decision Cloud - Reports Operational
BigML Decisions ? Operational
File Builder ? Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Decision Cloud - Response Time
Fetching
Reporting Delay
Fetching
Past Incidents
Jan 23, 2021

No incidents reported today.

Jan 22, 2021

No incidents reported.

Jan 21, 2021

No incidents reported.

Jan 20, 2021

No incidents reported.

Jan 19, 2021

No incidents reported.

Jan 18, 2021
app.decisioncloud.me increased error rate
Resolved - A software update failed to set appropriate permissions on an internal cache directory, resulting in elevated HTTP 500 error codes. We have addressed the issue and service should resume as usual.
Jan 18, 17:24 PST
Investigating - We are seeing an increased error rate on app.decisioncloud.me. We are currently investigating the issue and will update here when we have more information.
Jan 18, 17:21 PST
Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021
DNS Migration
Completed - The scheduled maintenance has been completed.
Jan 15, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 17:00 PST
Scheduled - Today at 5PM PST we will begin migrating DNS entries for api.decisioncloud.me and app.decisioncloud.me in preparation for a new lead processing cluster. There may be periods where the urls do not resolve while the change propagates globally.

While the change will only take several seconds to implement, we cannot control how quickly your own DNS entries will update, thus instability may appear any time in a multi-hour window.
Jan 15, 04:52 PST
Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.

Jan 12, 2021

No incidents reported.

Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

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