Database Upgrade Continued

Scheduled Maintenance Report for Decision Cloud

Completed

The scheduled maintenance has been completed.

Posted Apr 21, 2024 - 23:00 PDT

Verifying

We are conducting further validations on the database upgrade at this time. Services except API Ingestion are live but we recommend refraining from use until validations are complete.

Posted Apr 21, 2024 - 19:38 PDT

Update

We have conducted initial swap of our database and are conducting validations. We recommend avoiding application use at this time.

Posted Apr 21, 2024 - 18:09 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 21, 2024 - 15:00 PDT

Scheduled

As it is a priority to provide normal lead operations through core hours on Sunday, the decision was made to defer completion of the database upgrade.

The upgrade process has been refined and we will be conducting a maintenance window with the goal of completing this major upgrade.

Estimated Downtime:
* API Ingestion: 6 hours
* APP: 2 hours
* File Builder: 2 hours
* Reports: 1 hours
* API Redirects: 1 hour

Posted Apr 21, 2024 - 03:58 PDT

This scheduled maintenance affected: Decision Cloud - Web Site, Decision Cloud - API (Lead Processing), Decision Cloud - Reports, and File Builder.