Database upgrades have been deferred at this time and services are being restored. Nightly files are being processed as usual. API ingestion will be brought online within the hour.
Posted Apr 21, 2024 - 02:16 PDT
Update
Maintenance tasks related to database upgrade are taking longer than scheduled.
All services except API Ingestion are still live at this time.
An update on timeline will be provided as available.
Posted Apr 20, 2024 - 20:17 PDT
Update
All items are proceeding as planned.
Posted Apr 20, 2024 - 17:14 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 20, 2024 - 15:00 PDT
Scheduled
Database upgrades will be conducted during this maintenance window. Mandated upgrades to improve performance, increase durability, and provide optimal ongoing service will be applied.
Estimated Maximum Downtime: * API Ingestion: 6 hours * APP: 2 hours * File Builder: 2 hours * Reports: 1 hours * API Redirects: 1 hour
Posted Apr 19, 2024 - 10:50 PDT
This scheduled maintenance affected: Decision Cloud - Web Site, Decision Cloud - API (Lead Processing), Decision Cloud - Reports, and File Builder.